Frequently Asked Questions

Have questions? Check out our FAQ below—we might already have the answers you're looking for!

'Smarter Business Insights' is a suite of AI-enhanced, open-source analytics tools powered by our proprietary platform, AI Substrate. These solutions help businesses turn raw data into clear, actionable intelligence using advanced forecasting, pattern detection, and natural language interfaces.

We specialize in three leading platforms:

  • Metabase – User-friendly dashboards and plain-English queries enhanced with AI Substrate
  • Apache Superset – Real-time enterprise dashboards with predictive analytics and automation
  • Redash – SQL-based reporting with GPT-powered query generation and AI-driven insights

Each is selected for its scalability, flexibility, and AI readiness.

By combining AI Substrate with open-source tools, we deliver high-performance analytics without costly licensing. Benefits include:

  • Lower operational cost – No per-user software fees
  • Smarter decision-making – Predictive models and intelligent automation
  • Full customization – Dashboards and reports tailored to your KPIs
  • Scalability – Infrastructure that grows with your business

We offer end-to-end analytics implementation powered by AI Substrate:

  • Platform selection, deployment, and configuration
  • AI integration: forecasting, trend detection, GPT assistants
  • Custom dashboard and reporting workflows
  • Training and long-term system support

Small business virtualization allows you to run multiple digital environments—like desktops, apps, and servers—on a single physical system. Our Mergent platform delivers this through a secure, scalable infrastructure that reduces hardware costs, enables remote access, and simplifies IT management.

Mergent is our purpose-built virtualization platform for small businesses. It consolidates desktops, apps, and servers into a centralized environment—empowering secure remote access, streamlining operations, and reducing the complexity and cost of traditional IT infrastructure.

We serve a wide range of small and mid-sized organizations:

  • Law Firms & Accountants – Centralized access to client and financial systems
  • Medical & Dental Clinics – HIPAA-compliant EMR and scheduling systems
  • Retail & E-Commerce – Streamlined point-of-sale and inventory management
  • Creative Agencies – Virtual workstations for design, video, and media production
  • Consultants & Realtors – Unified dashboards and mobile-friendly CRMs

Virtualization with Mergent can reduce IT costs by 40–60%. For example, a 10-person company replacing 3 physical servers could save over $10,000 in the first year alone by cutting hardware, energy, and maintenance costs.

Our managed Mergent services include:

  • Initial setup and configuration
  • Secure remote access and user provisioning
  • Real-time performance monitoring and alerts
  • Centralized backups and disaster recovery
  • Scalability planning and expert support

Yes. Using AI Substrate, we deliver e-commerce analytics that uncover trends, forecast sales, and optimize inventory. Automated reports and alerts help you stay ahead of customer demand and campaign performance.

Reach out to us at info@subdomainsystems.com or call +1-800-890-7920. We’ll guide you through discovery, planning, and implementation based on your business goals.